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Tokaido» Forums » General

Subject: Components from Passport Games? rss

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Victor Puente
United States
Lexington
Kentucky
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Has anyone had an issue getting replacement pieces from Passport?

I bought a copy of Tokaido Deluxe from a Bargain Hunt here in town and once I broke it down I found it was missing seven cards.

I contacted Passport through their website almost two weeks ago but haven’t heard anything back from them.

I was wondering if anyone else had had luck getting in touch with them.

I’ve got 30 days to return it to Bargain Hunt if I can’t get replacement components so I’m trying to figure out if it’s possoble before then.
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Scott "Tox" Morris
United States
Georgetown
Texas
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Victor,

We recently parted ways with our customer support manager and are going through a transition. If you email me your information and parts your missing, I can help. Scott[at]PassportGameStudios[dot]com is my email.

I'm sorry for any delays, but would be happy to help you out.

Best,
Scott
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Victor Puente
United States
Lexington
Kentucky
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Fantastic. Thanks for the response.
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Kevin Riddle

Oklahoma
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I love it when someone from the company replies right here on BGG
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