Thumb up
1 Posts

Albion» Forums » General

Subject: Amigo Spiele customer service rss

Your Tags: Add tags
Popular Tags: [View All]
Alessandro Crespi
flag msg tools
My copy of Albion was missing blue wooden pieces (both settlers and legionnaire) so I emailed customer service at Amigo Spiele on 20/04/2011 asking for a replacements.

I really couldn't imagine I would have received missing pieces so fast, indeed I've received an envelope yesterday (see photo below) 26/04/2011.

Sonja from Amigo Spiele sent me replacements with a letter of apology for missing parts and also with a "plus"... a ballpen with Amigo logo on it!

This post is only to show that good customer service really exists.
And Amigo Spiele has it, definitely.
This is my public praise for that company.
My thumbs are both up for you!

Thank you again.
Alessandro (a very satisfied Italian customer)
 Thumb up
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.