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Board Game: Pandemic
Pandemic» Forums » General

Subject: Printing error in some copies of the new edition rss

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Patrick B.
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Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
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Good for them.

No matter what you think of the new edition - good for them.

I'm not going to buy the new edition but if I was on the fence this public statement would make me more likely to back them - good for them.

This is the act of a responsible and respectable board game company.
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ChiGuy wrote:
Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
Sounds like karma to me....
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Jennifer Derrick
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I just bought one today that has the bum board. I sent an email about replacement, so we'll see how they do.

This was on my buy list for a while and I almost pulled the trigger at Christmas before I knew about the new edition. While I think I would have preferred the art on that one, at least with this one I won't have to get the compatibility add-on for the future expansion.
 
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Reuven Fischer
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I got a bum board too :-(

email sent
 
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Kangyu Chia
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zanti_misfit wrote:
ChiGuy wrote:
Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
Sounds like karma to me....


Karma for...? Updating the graphics of their game and releasing compatibility packs to ensure backwards compatibility for owners of old editions? Or designing a new edition that you didn't like the looks of?
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Richard Sampson
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cky88 wrote:
zanti_misfit wrote:
ChiGuy wrote:
Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
Sounds like karma to me....


Karma for...? Updating the graphics of their game and releasing compatibility packs to ensure backwards compatibility for owners of old editions? Or designing a new edition that you didn't like the looks of?
... for releasing an expansion that people have been waiting for but isn't compatible with their copies. You know, all those people who made the game such a success's copies. And don't for an instant think that the compatibility packs aren't just so they can make even more money.
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I'm betting Target had more to do with the redesign than looking for money.

(As in I bet they said "Change the cover or else we will stop selling it.")
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Richard Sampson
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millercv wrote:
I'm betting Target had more to do with the redesign than looking for money.

(As in I bet they said "Change the cover or else we will stop selling it.")
Why would anyone who makes decisions at Target care about the box art to this one game enough to demand not only a new box art, but are complete reworking of all of the art in the entire game, rendering older versions incompatible with the brand new expansion that is about to come out? I guess the people at Target also hate Toronto too?
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cky88 wrote:
zanti_misfit wrote:
ChiGuy wrote:
Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
Sounds like karma to me....


Karma for...? Updating the graphics of their game and releasing compatibility packs to ensure backwards compatibility for owners of old editions? Or designing a new edition that you didn't like the looks of?
http://www.boardgamegeek.com/thread/915816/compatibility-pac...
 
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millercv wrote:
I'm betting Target had more to do with the redesign than looking for money.

(As in I bet they said "Change the cover or else we will stop selling it.")
Target didn't have a thing to do with Zman changing the card backs used in the new version which is a key issue. They could have upgraded the overall look without doing that one tiny little thing..but why oh why do you ask?

That little move insured 5 years worth of supporters who might want to play the newest expansion would have to buy expansion packs to do so. Greedy little imps.

I am no longer a Zman customer because of it. I'm not a fan of that kind of design decision. No worries though, plenty of other kick ass games out there to enjoy and support. arrrh
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ras2124 wrote:
cky88 wrote:
zanti_misfit wrote:
ChiGuy wrote:
Per a post on the Pandemic Facebook page:

Quote:
It has been brought to our attention that there has been an error with some of the boards of the new edition of Pandemic. In some cases, the connection between Lagos and Sao Paulo is missing on the new boards.

We are terribly sorry about this situation and we want to fix this as best and as fast as we can.

If you notice that your board is missing this connection, please contact csr@zmangames.com with your proof of purchase, address and phone number. We will supply you with a replacement board free of charge.
Sounds like karma to me....


Karma for...? Updating the graphics of their game and releasing compatibility packs to ensure backwards compatibility for owners of old editions? Or designing a new edition that you didn't like the looks of?
... for releasing an expansion that people have been waiting for but isn't compatible with their copies. You know, all those people who made the game such a success's copies. And don't for an instant think that the compatibility packs aren't just so they can make even more money.
that sounds rather funny to me. i don't think all those buyers of the old copy made the game such a success, but the design of the game itself did. you bought the old copy because you like the game right, not because of for other sentimental reasons.
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Uh yeah, the design turned out to be entertaining and people bought it, and then the word spread and more people bought it. The design didn't post any links or create any reviews, people did.

The forum itself is made up of both buyers and supporters, with those purchases funding Zman in the process. When the good word spead by those customers get more people interested they might buy a copy too. People come here and ask about the game and people pass on info, sometimes they go buy it based on that sharing of experiences. It takes two to tango. Without supporters a game could be the best in the world yet go nowhere.

"Funny" how little value you seem to place on us. Perhaps that's the same way Zman views the little people like us too. Their latest design choice tends to support the speculation. The term "use 'em up and spit 'em out" in full effect. har har har
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Kangyu Chia
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zanti_misfit wrote:
Uh yeah, the design turned out to be entertaining and people bought it, and then the word spread and more people bought it. The design didn't post any links or create any reviews, people did.

The forum itself is made up of both buyers and supporters, with those purchases funding Zman in the process. When the good word spead by those customers get more people interested they might buy a copy too. People come here and ask about the game and people pass on info, sometimes they go buy it based on that sharing of experiences. It takes two to tango. Without supporters a game could be the best in the world yet go nowhere.

"Funny" how little value you seem to place on us. Perhaps that's the same way Zman views the little people like us too. Their latest design choice tends to support the speculation. The term "use 'em up and spit 'em out" in full effect. har har har
So you bought the game, so maybe you contributed to its popularity. Maybe Wil Wheaton did.. And not you? But why does it matter? Even if the entire popularity of the game was due to you, Z-man doesn't owe you anything to keep things the same. If they have a good business opportunity to take sales to the mainstream market with a graphic overhaul, why shouldn't they? Would you?

I think releasing the compatibility packs are a good way to appease gamers of the old version - but I guess not. Speculation about Z-man using the compatibility packs as some evil scheme to make more money is just far-fetched. They could always not release compatibility packs and force everyone to buy the new versions!

Besides, we don't even know how much the compatibility packs will be. If they were released on the BGG store for $5, would you still be whining?
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zanti_misfit wrote:
Uh yeah, the design turned out to be entertaining and people bought it, and then the word spread and more people bought it. The design didn't post any links or create any reviews, people did.

The forum itself is made up of both buyers and supporters, with those purchases funding Zman in the process. When the good word spead by those customers get more people interested they might buy a copy too. People come here and ask about the game and people pass on info, sometimes they go buy it based on that sharing of experiences. It takes two to tango. Without supporters a game could be the best in the world yet go nowhere.

"Funny" how little value you seem to place on us. Perhaps that's the same way Zman views the little people like us too. Their latest design choice tends to support the speculation. The term "use 'em up and spit 'em out" in full effect. har har har
because you only think about yourself? seeing things from your point of view only and not zman's?

i believe it's business decision. why would you not want them to make more money? it's good for them and good for the company. in the long run help the company survives. have seen quite a few publishers gone astray.

and releasing a compatibility pack is a sign of support for the old pandemic owners, unlike the term you said use 'em spit 'em thing..
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"Z-man doesn't owe you anything to keep things the same."

haha now that is funny.

"If they have a good business opportunity to take sales to the mainstream market with a graphic overhaul, why shouldn't they? Would you?"

The downgraded graphics (sorry had to say it) could still have been accomplished without changing the actual card backs. That would have kept both the older and newer versions compatible, minus a few extra roles and stuff added in. Poor design choice imo.

No I wouldn't have handled it this way, sorry.

"Speculation about Z-man using the compatibility packs as some evil scheme to make more money is just far-fetched."

In today's world? I want some of what you seem to be smokin'. haha

"They could always not release compatibility packs and force everyone to buy the new versions!"

"Force"? Haha oh I'm sure that discussed that very idea, probably considered doing that too.

"Besides, we don't even know how much the compatibility packs will be."

Doesn't matter, I'm not buying.

"If they were released on the BGG store for $5, would you still be whining?"

Still not worth it but yeah, I think so as I tend to enjoy this kind of thing. Don't you? kiss
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rbayu2 wrote:
because you only think about yourself? seeing things from your point of view only and not zman's?

i believe it's business decision. why would you not want them to make more money? it's good for them and good for the company. in the long run help the company survives. have seen quite a few publishers gone astray.

and releasing a compatibility pack is a sign of support for the old pandemic owners, unlike the term you said use 'em spit 'em thing..
Only thinking of myself? hmm ok?

You can spin this anyway you like. Buy it up, enjoy it, support their approach. Nobody's stopping you.

But if you think there aren't also going to be people that don't like how they've handled this well, perhaps fantasy and reality have blurred a bit for you. Don't worry though, we'll get through this.
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These kinds of mistakes seem quite common with Pandemic :) I remember when the first version was out, there was a mess with cards (some lacked, some doubled), but also on that occasion the company sent replacement.
 
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monkeyhandz wrote:
Good for them.

No matter what you think of the new edition - good for them.

I'm not going to buy the new edition but if I was on the fence this public statement would make me more likely to back them - good for them.

This is the act of a responsible and respectable board game company.
Right.

Ignoring previous owners of the game is very responsible and respectable. Sounds like they bitch-slapped pretty much all of the owners of the older version. It's really a non-issue to me because the game is not that good and I'm not buying, but seriously? I'm from the government and I'm here to complain.

How much did they pay you to post that? Everyone knows you admins get kickbacks...fess up.

yuk

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If they were ignoring previous owners, they would not make compatability packs.
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I'm not sure how i feel about the update to pandemic..

personally if it ain't broken don't fix it.
Don't see why there is a whole new game coming out.
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ipgyst wrote:
If they were ignoring previous owners, they would not make compatability packs.
Oh you're right, they aren't ignoring previous owners...they are trying to "Milk the Cash" from them. Thank you and good night. whistle
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ipgyst wrote:
If they were ignoring previous owners, they would not make compatability packs.
When the first expansion came out, the cardstock was different so they provided everyone who had the old cardstock with the new cards for free. In effect, this replacement was basically equivalent to compatibility pack #1. Now they have changed the cards again (by choice) and requiring previous owners to purchase (both) compatibility packs which are again, basically a deck of cards (maybe a couple of pawns if we are lucky).

These packs cost them next to nothing to make since they are already making those decks to go in the new versions of the game, and by selling them, they are making lots of extra profit. Compare this to the scenario where they didn't change the cards and the expansion was compatible. In this scenario there is no extra profit from the upgrade packs.

Plus if they didn't have the packs, they would lose a lot of expansion sells. I promise you, these packs are for their benefit, not yours.
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Every time there is this discussion ( and it is often), I feel like I or everyone else in the world do not understand a capitalistic market. Probably me.
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gibsonc22 wrote:
Every time there is this discussion ( and it is often), I feel like I or everyone else in the world do not understand a capitalistic market. Probably me.
You probably understand it just fine, but this isn't a discussion about whether the decision helps the company, it is about how we are getting screwed over. Therefore I think it is BGG that you don't understand.
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